{"xsrfToken":"3558e5abac9bcee0087b93a8d3571cb5acf288e8_lout","branding":{"id":"5","key":"wssp","name":"WASSP Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0a1730","headerLinkHoverBGColor":"#0a1730","headerBadgeColor":"#0a1730"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/caf598ab-1bf7-45c1-97fa-fdcacc634b64/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDcwNThlYy1kMzM4LTQwNzgtYTE0MS1iMjExYTUxODZmYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNhZjU5OGFiLTFiZjctNDVjMS05N2ZhLWZkY2FjYzYzNGI2NCI6WyJyZWFkIl19LCJleHAiOjE3NDc5MzIyMTMsIm5iZiI6MTc0NzkzMTYxM30.X11QxkbZO3I8NDJ_-_cx0FQdcl6PkfSOwpu-IexfmVk&client=8d7058ec-d338-4078-a141-b211a5186fb6&mode=fit","logoId":"caf598ab-1bf7-45c1-97fa-fdcacc634b64","isLogoAvailable":true,"helpCenterTitle":"Welcome to the WASSP Support Center","sharedPortalName":"WASSP Support Center ","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to the WASSP Support Center","sharedPortalName":"WASSP Support Center ","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#0074e0","helpCenterTitleColor":"#0074e0","bannerMediaApiUrl":"https://api.media.atlassian.com/file/27bae406-669c-430f-a3dc-16a812e2c339/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDcwNThlYy1kMzM4LTQwNzgtYTE0MS1iMjExYTUxODZmYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI3YmFlNDA2LTY2OWMtNDMwZi1hM2RjLTE2YTgxMmUyYzMzOSI6WyJyZWFkIl19LCJleHAiOjE3NDc5MzIyMTMsIm5iZiI6MTc0NzkzMTYxM30.nJcMp2qmTrXbaJwce-rGOs0O4yx4hTf21ICR_vyCUiE&client=8d7058ec-d338-4078-a141-b211a5186fb6&height=300&mode=fit","bannerMediaApiFileId":"27bae406-669c-430f-a3dc-16a812e2c339","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"wssp","projectId":10032,"serviceDeskId":5,"name":"WASSP Support","description":"<p>Welcome! You can raise a request for WASSP Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10538,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[5],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10537,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[5],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10522,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[5],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10529,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10551,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10551","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10543,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10547,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10541,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[1,2,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"944dbc16-8f3b-3ee2-828e-035f3faa0ef7","appLinkName":"System Confluence","appLinkUrl":"https://enl.atlassian.net/wiki","spaceKey":"WKB","spaceName":"WASSP Knowledge Base","spaceUrl":"https://enl.atlassian.net/wiki/spaces/WKB","isServer":false},"labels":[],"projectKey":"WS","serviceDeskId":5,"kbLinkDomainURLs":["https://enl.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDcwNThlYy1kMzM4LTQwNzgtYTE0MS1iMjExYTUxODZmYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc5MzI4MTMsIm5iZiI6MTc0NzkzMTYxM30.hT6D9q6LorKNv7zjQ2U5LF1j9nSHQN4FU4G_1XjHCoo","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"8d7058ec-d338-4078-a141-b211a5186fb6","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":7,"projectId":10032,"form":{"name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","intro":"<p>Let us know your idea for a new feature.</p>","instructions":"","icon":10537,"iconUrl":"https://enl.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/7","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/7","calendarParams":{"firstDay":1,"date":"2025-05-23T04:33:33+1200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"944dbc16-8f3b-3ee2-828e-035f3faa0ef7","appLinkName":"System Confluence","appLinkUrl":"https://enl.atlassian.net/wiki","spaceKey":"WKB","spaceName":"WASSP Knowledge Base","spaceUrl":"https://enl.atlassian.net/wiki/spaces/WKB","isServer":false},"labels":[],"projectKey":"WS","serviceDeskId":5,"kbLinkDomainURLs":["https://enl.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDcwNThlYy1kMzM4LTQwNzgtYTE0MS1iMjExYTUxODZmYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc5MzI4MTMsIm5iZiI6MTc0NzkzMTYxM30.hT6D9q6LorKNv7zjQ2U5LF1j9nSHQN4FU4G_1XjHCoo","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"8d7058ec-d338-4078-a141-b211a5186fb6","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=enl","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3558e5abac9bcee0087b93a8d3571cb5acf288e8_lout","baseUrl":"https://enl.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://enl.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8d7058ec-d338-4078-a141-b211a5186fb6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1e50873227b4481c86d926abf3a018c1","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}